When capturing feedback from customers, product insight is only the beginning. Rivet Works' 5-star rating and slider tasks allow you to ask your customers to provide feedback in any area you can imagine.
For example, if you're considering a site redesign, who better to sample than your customers? Simply use a 5-star rating or slider task to ask customers to rate their experience on your site, and analyze the results to confirm the need for a change — or save yourself a significant investment by discovering otherwise.
Extended feedback may not be something you'd like to include in your customer-facing Rivet displays, therefore you can easily hide this data in your moderation panel. Here’s a quick article to show you how this can be done.